Shenzhen Zhongkai Testing Technology Co., Ltd. (including its branches, subsidiaries and offices, hereinafter referred to as "company") provides services to people or institutions in need (hereinafter referred to as "customers") in accordance with the terms and conditions contained in this article (hereinafter referred to as "general terms"). The content of general terms is a part of the relevant test contract, test application form and so on. Unless otherwise specified in writing, the offer or service and derivative contract relationship between the two parties shall comply with the content of the general terms.

1. Testing requirements

1.1 When a customer applies for a test, he or she should fill in the test application form and submit it it to the company (e-mail, fax, express, etc.). If customers have special requirements for testing services, they should inform the company in writing at the same time of submitting the Test Application Form to the company. The company has the right to review its rationality and legitimacy, and can decide whether to accept the requirements according to the actual situation.

1.2 Customers shall provide legal, applicable and appropriate samples to the company in accordance with the test requirements and pay the test fees and other related expenses.

1.3 The company provides testing services according to the entrusted items and requirements in the customer test application form, and sends testing reports in the agreed way.

1.4 Regardless of the mode of sample delivery, customers should protect and package the samples properly to ensure the safety of the samples in the process of transportation or handover. The Company shall not be liable for any damage or loss of samples during the delivery process or for any unsuitability for testing.

1.5 If the customer needs the company to go out for sampling or on-site testing, the customer shall ensure that there are no risk factors endangering or affecting the personal and property safety of the company staff at the work site. Otherwise, all losses caused to the company (including but not limited to medical expenses, industrial injury treatment and economic compensation) shall be borne by the customer. Unless otherwise agreed.

1.6 Customers shall inform the Company of any actual or potential risks or risks associated with the commissioned services, such as radiation, toxic or harmful or explosive substances, environmental pollutants or poisons, and promise that the commissioned samples meet the requirements of national laws.

1.7 Upon receipt of the samples and relevant information provided by customers, the company shall conduct timely inspection. If it finds that the samples are incorrect, the samples are insufficient, the samples are damaged, or the necessary information (which may affect the accuracy of the results and the determination of the results), it shall promptly inform the customers to supplement the qualified samples and information, and the service cycle shall be collected by the company. Recalculate from the supplementary samples and data.

1.8 Samples may be damaged or destroyed during the testing process due to the requirements of the testing method. The Company shall not bear any responsibility for this.

1.9 If the customer has no special requirement for the retention of the tested samples, the company will keep the samples according to the internal management requirements in accordance with the characteristics of the samples. The company has the right to destroy the retained samples by itself if they exceed the retention period. If the customer requests to keep the samples, the customer will have to bear the storage fee. If the customer requests the sample to be returned, the relevant expenses shall be borne by the customer himself.

1.10 The customer should clearly fill in the service requirements in the test application form, including but not limited to the test items and the test methods on which they are based. If the customer specifies the test method, the customer is responsible for the application of the test method; if the test method is recommended by the company, the company is responsible for selecting the applicable method and notifying the customer.

1.11 If the customer requests to change the test service requirement during the test process, the company shall apply for the change and re-evaluate the contract for the change content.

1.12 Where subcontracting tests are required for testing projects, the company is responsible to the customer for the work of the subcontractor, except for the subcontractor designated by the customer or statutory authority.

1.13 The testing service cycle of the company begins with the time when the customer provides the complete test application form, the back-sign quotation form, and the sample has arrived at the company to issue the notice of opening the case (which can be used in many ways). For customer requirements such as urgent testing services, the company will determine whether it can meet the test methods, projects and other conditions.

1.14 If the customer requests the company to terminate the test or change the test requirements in writing, the company shall terminate or change the test requirements as required by the customer, but the customer shall pay the test fees (including but not limited to the test fees, labor fees, travel fees, reagent fees, etc.) for the part of the company that has completed the test, and shall not have the right to ask the company to refund the test fees that have been completed before. Payment.

1.15 The company will inform the customers in time that the test items can not be completed in time due to unforeseen technical level and failure of test equipment. In this case, the company will not be liable for any breach of contract.